Contact us

Contact us

If you need to get in touch with us, you can do so via our customer helpline which is available from 7am to 11pm, 7 days a week. The helpline will provide customers with:

• Pre-purchase information and support
• Assistance with the purchase and enrolment process
• Post-sales technical support and help with any account management, access issues or refunds.

Please note that tutor support (e.g. help with understanding the course content) is not provided.

Phone      0800 101 901

Email       learndirectbusiness@learndirect.net

To help us resolve your query as quickly as possible, please try and provide us with as much accurate information as you can. We will usually need to know your UserID and, to enable us to replicate and diagnose technical problems, it would help if you can provide us with:

• Details of your PC (the operating system and the version of internet browser that you are using)
• Details of any security software that you have installed
• The name of your Internet Service Provider
• The precise location of the problem